Terms & Conditions

The following document is in your benefit,
while you are accessing the site and its services provided to you.
Please keep in mind certain terms & conditions.
Introduction: Surprise.in is a website providing services all over India and sending you incredible lovely gifts & cards at your doorstep.
All products, services and information displayed on surprise.in are to put forward your order that you buy which shall be subject to the terms and conditions as listed below.
surprise.in reserves the rights to accept or reject your order and inform you by email regarding the confirmation of your order.
After verifying your contact details, we will process your order.

Refund Policy

Cancellation by Surpriso.in: Please note that there are some orders that we are unable to accept and they will be cancelled from our side. We reserve the right to cancel the order for any reason. Like under any foreseen circumstances that may come in the way of your order that may be limitations on quantity available for purchase, error in product(s) or pricing information, or limitations of our credit department. We may also require information before accepting your order. We will contact you if in any case, your order is cancelled or any kind of information that is required to accept your order. If your order is cancelled after your credit card has been charged, the amount will be credited to your account within 4-5 working days.

Credit Card Details

If you are paying via credit card, remember that in a credit card transaction you must use your own credit card. You must give the correct information of your credit card details to us. We assure you that in future the given information will not be shared from our side. In any case, it will be not our responsibility for any credit card scam. Unless law requires the responsibility from our side with any of the third parties also the use of a card falsely will count on your part.

Fraudulent Transactions

Privacy Policy : We assure you that your personal information is safe & secure at our hands and we won't share your personal information with third parties for their marketing purposes without your clear approval and we only use your information as described in our Privacy Policy. Your privacy is our foremost concern. Surprise.in reserves the rights to recover the cost of goods, collection charges from people using the Site fraudulently. We also reserve the rights to take legal action against such people for fake use of the Site and any other unlawful acts done against the terms and conditions of the company.

Site Security

For security purposes it is strictly prohibited to use the site illegally, like using data not anticipated for you. If you are trying to obstruct the services of any other user by means of putting a virus on Site, overloading, "spamming," "mail bombing" or sending unwanted emails, disobedience of system or network security is against legal responsibility and major actions will be taken by the authorities for obstructing the services. You cannot use any device, software or routine to hold up or attempt to interfere with the proper working of the Site or any activity being conducted on the Site.


The colours of product(s) that appear on Site are accurate. However, we cannot guarantee that your monitor's display the same accurate colours or not.